Careers
EXTERNAL JOB POSTING
Job Title: Casual Medical Office Assistant
Reports To: Keri McCormick, Clerical Lead
Posting Date: May 27, 2025
Posting Expiry Date: June 16, 2025
Position Overview:
Erie Shores Family Health Team is seeking a reliable, detail-oriented Casual Medical Office Assistant to provide front-line administrative support in a dynamic primary care environment. Working closely with physicians and allied health professionals, the successful candidate will help ensure the smooth day-to-day operation of the clinic while delivering exceptional service to our patients.
This is a casual position that requires availability for evening and weekend shifts as needed.
Key Responsibilities:- Greet and assist patients with professionalism and compassion
- Answer and manage multi-line phone systems, take messages, and direct calls appropriately
- Schedule, reschedule, and cancel appointments
- Respond to general patient inquiries
- Accept, process, and scan incoming medical records and documents
- Handle payments and assist with completion of medical forms
- Perform other clerical duties as needed to support clinic operations
Qualifications:- Medical Office Assistant Diploma (required
- Minimum 1 year of experience in a medical office setting (preferred)
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational skills
- Proactive problem-solving abilities
- Demonstrated ability to maintain professionalism under pressure
- Comfortable working both independently and as part of a team
Core Competencies:- Courteous and patient-focused approach
- Ability to multitask in a busy clinical environment
- Willingness to collaborate across departments
- Familiarity with electronic medical records systems an asset
ESFHT believes in equity, diversity, and inclusion. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
To ApplyPlease send resume and cover letter in confidence to recruitment@erieshoresfht.ca on or before June 16, 2025. We thank all applicants for their interest, but only candidates selected for interviews will be contacted.